In-House Maintenance — Not a Vendor Call Center

We own and operate our own maintenance company. That changes everything.

Most property managers act as middlemen when something breaks: they call a vendor, wait for availability, mark up the invoice, and pass the cost to you. We don't work that way. PMI Landstar operates its own dedicated maintenance company, staffed with experienced tradespeople who service our properties and our clients' properties. When a repair is needed, we dispatch our own team — not a random third-party vendor. The result:

• Faster response times — our crew is local, available, and already familiar with the properties we manage
• Controlled costs — no vendor markups, no inflated invoices, no surprise charges
• Higher quality standards — we set the bar because we hold ourselves accountable, not a subcontractor
• Emergency coverage — 24/7 after-hours line backed by a team that actually shows up Every maintenance issue is tracked through your owner portal in real time.

You'll see what was done, when, and what it cost — before and after photos included. No guesswork, no surprises. Transparent communication is built into our process. We coordinate between tenants, the maintenance team, and you at every step — so nothing falls through the cracks and you're never left wondering what's happening with your property. This isn't a feature most property managers can offer. It's a direct result of building this company as investors first.

Fill out the form and we will be in touch. Want immediate help? Call us at 203-539-6653 to get started now!